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Always Available, Proactive & Professional

At Pillar FM, we care about every detail in every building ensuring a happy and safe community that thrives. We’re a team of skilled professionals dedicated to providing the highest level of customer service. We love working with Strata managers, Body Corporates, and building owners to provide top-notch facilities management services at competitive prices. Our goal is to make your life easier by taking care of all the little details, so you can focus on what matters most to you We take pride in our problem-solving skills and we understand that clear communication is key to effective facilities management, which is why we keep you informed every step of the way. We’re quick to identify and solve issues as they arise, developing and implementing effective solutions. We are attentive to detail and able to spot small but important issues, taking care of them before they become bigger problems. We also understand that flexibility is crucial in the ever-changing world of facilities management. That’s why we work closely with you to adapt to changing circumstances and adjust our plans and strategies as needed.

Welcome

We take pride in our problem-solving skills and we understand that clear communication is key to effective facilities management

Which is why we keep you informed every step of the way. We’re quick to identify and solve issues as they arise, developing and implementing effective solutions. We are attentive to detail and able to spot small but important issues, taking care of them before they become bigger problems. We also understand that flexibility is crucial in the ever-changing world of facilities management. That’s why we work closely with you to adapt to changing circumstances and adjust our plans and strategies as needed.

We’re not your average facilities management services provider. We specialise in urban residential, mixed-use, and commercial properties.

RESIDENTIAL

Residential Building Management

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COMMERCIAL

Commercial Facilities Management

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MIXED-USE

Building Management Committee (BMC)

Residential & Commercial
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Contact Us

Contact us today to learn more about how we can help you manage and maintain your building.






    Portfolio

    Our Properties

    “Paragon”
    Pyrmont NSW

    Designed by renowned architects SJB, Paragon was created to be a luxurious offering, and it does not disappoint. With 11 apartments, 20 terraces, 2 commercial lots consisting of 3 strata plans, and a BMC, this building is a true standout. Each terrace has access to its own private lift, and the shared rooftop entertainment area is simply stunning. State-of-the-art equipment, such as number plate recognition integrated with access control and apartment automation, ensures that Paragon is at the cutting edge of modern living.

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    “Kew Gordon”
    Gordon NSW

    Kew Gordon is a high-end development comprising 50 residential lots spread across two towers. The leafy streets of Gordon provide a serene backdrop to the building, which boasts stunning fixtures and finishes. Building management activities include move-in management, proactive and reactive defect management, and maintenance contracts for facilities. The outdoor entertaining area is a standout feature, and the perfect place for residents to relax and enjoy the beautiful surroundings.

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    “Grosvenor Court”
    Kingsford NSW

    Grosvenor Court is one of Pillar Facilities Management’s most beloved properties, and for good reason. Despite being nearly 30 years old, the building has been given a new lease on life through excellent management and dedicated owners. This 80-unit block (76 residential, 4 retail) boasts a stunning pool, gym, and sauna, and has recently undergone significant modernisation, including the complete replacement of its lifts. Grosvenor Court is a perfect example of how older buildings can be revitalised and brought into the 21st century.

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    “Astoria”
    Punchbowl NSW

    Astoria was in need of a major turnaround before Pillar came in. The building had fallen behind on fire compliance for over two years, and relationships between owners, contractors, and strata were fraying. Pillar worked closely with the owners to develop a comprehensive strategy to address these issues, with a focus on understanding the owner’s priorities. Mybos software was implemented to streamline communication with residents, and to resolve any issues that arose. Within just 12 months, the scheme had made significant progress in rectifying the outstanding issues, and is now well on the path to investing in building improvements.

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    “Kew Schofields - Rose Gardens”
    Tallawong NSW

    Rose Gardens is the first stage of an ambitious project to build a sprawling complex of around 700 residences, comprising 119 units across four separate buildings and a BMC. In addition to managing day-to-day operations, Pillar is responsible for rectifying any defects on private lots and common property.

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    “Compass Business Park”
    Lane Cove NSW

    Compass Business Park comprises 37 commercial lots from a variety of different industries and services. Pillar was brought in to resolve outstanding issues left unresolved by previous management. Although the building is over 10 years old, it remains solidly constructed and well-maintained. Regular activities include move-in management, reviewing maintenance contracts for facilities, and creating communication processes. Building initiatives include repairing delaminating windows, painting, driveway repairs, and concrete spalling remedial works.

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    “Kew Schofields - Georgette”
    Tallawong NSW

    Georgette is the second stage of the Kew Schofields project, comprising 136 residential lots spread across four buildings. Construction presented some challenges as workers needed to access shared facilities from the previously completed stage. As a result, Pillar is now working to turn both stages into a cohesive community.

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    “Urbain”
    Crows Nest

    When Pillar Facilities Management first took over the managementof Urbain, the building was in a state of disrepair. Poor building management and a bad strata experience had left a small group of owners running the building themselves. We immediately took ownership of contractor and defect management, guiding the building through tens of thousands of dollars’ worth of remedial works with the builders. With new strata and building management, and the owners’ faith restored in building management, Pillar Facilities Management was awarded a lengthy contract term. Today, Urbain is a shining example of what Pillar can achieve through excellent building management.

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    “Carrington Centre”
    Marrickville NSW

    The Carrington Centre is a commercial complex consisting of 29 units, home to occupants from a diverse range of industries. Managing the common property requires particular attention, given the different types of businesses and their unique needs. Pillar is responsible for ensuring the appearance and operation of the property meets the expectations of all occupants, including those in food production, building and construction, electrical, import/export, and retail.

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    VIEW ALL PROPERTIES
    Our Team

    Meet Our Amazing Team

    Justin Elton
    Director
    Erin Jeffries
    Operations Manager
    Ryan Gardam
    Building Manager

    We’re Not Your Average Facilities Management Services Provider. We Specialise In Urban Residential, Mixed-Use, And Commercial Properties.

    Latest In Blog

    Recent Posts

    Residential
    Residential Insights:The Market

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    Commercial
    Commercial Insights: The Market

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    Residential
    Residential Insights:The Market

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    READ OUR BLOG

    “Justin understands the importance of managing a multitude of situations, big or small, with the utmost respect and diligence. His ability to multitask, prioritise and constantly re-evaluate allow Justin to manage multiple projects to the highest of standards whilst still maintaining personal communication and correspondence to those he is working with. Justin always comes across as being calm and in control. Always willing to lend a hand, solve a problem or just make time for a quick chat, these are the very skills that have driven Justin’s success.”

    Corey Tedesco
    FOVEAUX APARTMENTS

    “Justin has shown great skill and professionalism as the facilities manager of the property. Be- sides looking after the day-to-day affairs as the property manager, Justin has also been prompt communicator and efficient in his service to liaison with the management, strata managers, tenants, owners and third parties for the maintenance of the property.”

    Raj Suri
    KARIGAR AUSTRALIA

    “We work with Pillar Facilities Management in the trade field for 2 years and can certify their immeasurable worth.
    In the time we have worked with Pillar Facilities Management they have displayed incredible competence, along with an unshakeable sense of diligence, responsibility, and loyalty.
    I am confident Pillar Facilities Management is a valuable addition to any organization.”

    Arthur Kokontis
    24 SEVEN PLUMBING

    “I have found Justin to be extremely reliable responding promptly to any enquires or concerns. He consistently follows through on responsibilities providing feedback in a timely manner. Justin has welcomed queries and willingly followed through no matter how minor or major the issue. Issues can be quite diverse when a building is completed and once opened up to residents. His knowledge of the building from its inception has been invaluable.”

    Elizabeth Findlay
    FOVEAUX APARTMENTS

    “Justin goes the extra mile, for example taking personal delivery of keys for me when I couldn’t be there, sorting out small problems before they become big problems, keeping us all informed of progress with issues and solving difficulties seven days a week. He has a rare combination of tact, patience and persistence – very valuable qualities in a building manager.”

    Joanna Maxwell
    BIJOU BALMAIN

    “Justin is helping us to have outstanding defects identified and addressed by the developer and its building contractor. He has also established facilities management protocols to aid the smooth operation of the building. Many of these issues were sorely neglected prior to Justin’s commencement on the building. Justin is professional, proactive, attentive and readily available to the EC and Owners, and attends to our various requirements quickly and efficiently, including after-hours.”

    David Standley
    STANDLEY LEGAL

    “The quality of communication and coordination of the defect process was very good. It allowed us, as the builder, to resolve any deficiencies quickly and to the satisfaction of the owners. I was impressed with the effort and abilities of Lateral Building Management, who were able to differentiate the difference between any non-defect related issues and take ownership of them. Justin was always available and provided timely responses.”

    Max Gittany
    ALPINE PROJECTS

    “Ryan & the team at Pillar Facilities Management go above-and-beyond to ensure all our service requirements are satisfied. Outstanding communication with a personal approach. I highly recommend their services. “

    Amy Pareezer
    UPSTREAM IMPORTS