- What services do you offer for building and facilities management?
We work closely with strata and the executive committee to understand the unique needs of your property. Our suite of services for building and facilities management is comprehensive and tailored to meet your needs. Our offerings include the management and monitoring of contractors, diligent defect management, compliance-related activities like fire and height safety certification, preventative maintenance scheduling, effective communication strategies with residents, and skilled management of CCTV and access control systems.
- What is building and facilities management, and why is it important for my properties?
Building and facilities management involves the maintenance, repair, and management of buildings and their associated facilities. It is important for your property because it ensures that your building is functioning efficiently, is safe and compliant with regulations, and maintains its value over time. We are on site regularly to conduct inspections of our buildings, meet with contractors, assess workmanship, and manage common property facilities.
- What's the difference between strata management and building management?
Strata management is the management of a group of owners in a multi-occupancy building or development, while building management focuses on the management and maintenance of the building and its facilities. Strata management includes financial management, meetings, and disputes, while building management includes maintenance, repairs, cleaning, and security services.
Historically strata management looked after all aspects of a building including back of house administrative duties (accounts, by-law compliance, legislative requirements, insurances etc) as well as front of house duties (such as maintenance, obtaining quotes, engaging with contractors, site inspections). However, as buildings have become larger and more complex, building management have taken over front of house duties. Building managers provide a frequent presence on site and have the skills and knowledge to manage complex on-site systems.
- How can building and facilities management benefit me?
Building and facilities management can benefit you in several ways. It can help reduce costs by preventing major repairs, extend the lifespan of your building, ensure compliance with regulations, and maintain a safe and comfortable environment for occupants. This ensures that the value of your property is always at its maximum.
Our building management team provide a face-to-face experience that many of the residents and owners of our buildings have come to know and enjoy. Often owners find themselves in the unenviable position of taking on building management activities themselves We take away the hard work, and ensure your building isn't a second job for you!
- How do you handle emergencies and urgent maintenance needs?
We have a 24/7 emergency response team that can quickly attend to urgent maintenance needs and emergencies. Our team is trained to handle a wide range of emergencies, from electrical and plumbing issues to fire and flood damage. We also have a network of trusted contractors and suppliers to ensure that we can quickly source any necessary parts or equipment.
- Can you help with compliance and regulatory requirements for my building?
Yes, we can! Our team is well-versed in the relevant regulations and can ensure that your building meets all necessary compliance requirements. We can also assist with obtaining necessary permits and certifications.
The largest example of this is fire compliance, which is typically the biggest and most complex event in any buildings annual calendar. We work hard to ensure a planned, strategic, and timely approach is undertaken to minimise risk, and maximise cost efficiency
- How do you customise your offering to suit different buildings?
We understand that every building is unique, which is why we offer customised solutions to meet the specific needs of your building. We work closely with executive committee's and strata to balance your priorities, with issues that our building managers have identified, to produce and develop a tailored plan that addresses your building's specific needs and budget.
- How do you ensure accountability in your building and facilities management services?
We take accountability seriously. Whenever we walk into a new building and meet new owners, this is often the biggest concern they raise with us. Through use of building management software, we are able to record and track tasks undertaken by our building managers. This information is visible and available to all owners at any time. It ensures you receive the value our building management team have to offer.
- What is the process for getting started with your building and facilities management services?
To get started, simply get in touch with us through our website or by phone. We'd love to meet you and understand your building's requirements. We will arrange an initial consultation to discuss your needs and provide you with a customised proposal for our services.
- How can I get in touch with you for more information or to request a quote?
You can contact us by phone, email or through our website contact form. Our team is more than happy to answer any questions you may have and provide you with a no-obligation quote for our services.
