service@pillarfm.com.au
1300 810 800
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1300 810 800
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Privacy Policy

Privacy Policy

Pillar Facilities Management Pty Ltd

ABN: 74 640 390 521

At Pillar Facilities Management, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website.

Information We Collect

We may collect personal information that you provide to us, such as your name, email address, phone number, and any other information that you choose to provide when filling out a contact form or subscribing to our newsletter.

We may also collect non-personal information, such as your IP address, browser type, device type, and the pages that you visit on our website. This information is used to improve our website and to analyse trends and statistics.

Use of Information

We use the personal information that we collect to provide you with the information, products, or services that you request from us, and to communicate with you about your inquiries, orders, or account with us.

We may also use your personal information to send you marketing communications about our products and services, but you can opt-out of these communications at any time by contacting us or using the unsubscribe link in the email.

Disclosure of Information

We may disclose your personal information to third-party service providers who perform services on our behalf, such as website hosting, email delivery, and data analysis. These service providers are contractually obligated to protect your personal information and may not use it for any other purpose.

We may also disclose your personal information to comply with legal obligations, to protect our rights and property, or to prevent fraud or other illegal activities.

Security of Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no transmission of data over the internet is completely secure, and we cannot guarantee the security of your personal information.

Links to Other Websites

Our website may contain links to other websites that are not under our control. We are not responsible for the privacy practices or content of these websites.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

service@pillarfm.com.au

Ph: 1300 810 800

“Justin understands the importance of managing a multitude of situations, big or small, with the utmost respect and diligence. His ability to multitask, prioritise and constantly re-evaluate allow Justin to manage multiple projects to the highest of standards whilst still maintaining personal communication and correspondence to those he is working with. Justin always comes across as being calm and in control. Always willing to lend a hand, solve a problem or just make time for a quick chat, these are the very skills that have driven Justin’s success.”

Corey Tedesco
FOVEAUX APARTMENTS

“Justin has shown great skill and professionalism as the facilities manager of the property. Be- sides looking after the day-to-day affairs as the property manager, Justin has also been prompt communicator and efficient in his service to liaison with the management, strata managers, tenants, owners and third parties for the maintenance of the property.”

Raj Suri
KARIGAR AUSTRALIA

“We work with Pillar Facilities Management in the trade field for 2 years and can certify their immeasurable worth.
In the time we have worked with Pillar Facilities Management they have displayed incredible competence, along with an unshakeable sense of diligence, responsibility, and loyalty.
I am confident Pillar Facilities Management is a valuable addition to any organization.”

Arthur Kokontis
24 SEVEN PLUMBING

“I have found Justin to be extremely reliable responding promptly to any enquires or concerns. He consistently follows through on responsibilities providing feedback in a timely manner. Justin has welcomed queries and willingly followed through no matter how minor or major the issue. Issues can be quite diverse when a building is completed and once opened up to residents. His knowledge of the building from its inception has been invaluable.”

Elizabeth Findlay
FOVEAUX APARTMENTS

“Justin goes the extra mile, for example taking personal delivery of keys for me when I couldn’t be there, sorting out small problems before they become big problems, keeping us all informed of progress with issues and solving difficulties seven days a week. He has a rare combination of tact, patience and persistence – very valuable qualities in a building manager.”

Joanna Maxwell
BIJOU BALMAIN

“Justin is helping us to have outstanding defects identified and addressed by the developer and its building contractor. He has also established facilities management protocols to aid the smooth operation of the building. Many of these issues were sorely neglected prior to Justin’s commencement on the building. Justin is professional, proactive, attentive and readily available to the EC and Owners, and attends to our various requirements quickly and efficiently, including after-hours.”

David Standley
STANDLEY LEGAL

“The quality of communication and coordination of the defect process was very good. It allowed us, as the builder, to resolve any deficiencies quickly and to the satisfaction of the owners. I was impressed with the effort and abilities of Lateral Building Management, who were able to differentiate the difference between any non-defect related issues and take ownership of them. Justin was always available and provided timely responses.”

Max Gittany
ALPINE PROJECTS

“Ryan & the team at Pillar Facilities Management go above-and-beyond to ensure all our service requirements are satisfied. Outstanding communication with a personal approach. I highly recommend their services. “

Amy Pareezer
UPSTREAM IMPORTS