Mixing It Up: BMC Services That Keep Your Building running smoothly
We know that managing a building with a mix of residential and commercial units can be a complex balancing act. But with our expert Building Management Committee (BMC) services, we’re here to help you keep everything running smoothly.
Our team of experienced professionals has a knack for managing the unique needs of mixed-use properties in Australia. From coordinating maintenance and repairs, managing budgets and finances, to liaising with tenants and stakeholders, we’ve got you covered. We’ll work closely with your BMC to develop a tailored plan that addresses your specific needs, so you can focus on running your business without worrying about the complexities of property management.
With our collaborative approach, we’re not just a service provider, we’re your partner in success. We understand the challenges that come with managing a mixed-use building, from balancing the needs of residential and commercial tenants to dealing with issues like noise complaints, food smells, and deliveries. But don’t worry, we’ve got you covered. We’re passionate about delivering exceptional service that exceeds our clients’ expectations, and we’ll work tirelessly to ensure that your building is well-maintained, compliant with regulations, and a safe and enjoyable place to live and work.
So why settle for anything less? Contact Pillar Facilities Management today to find out how we can help you mix it up and take your BMC services to the next level.
Pyrmont NSW
Paragon of Pyrmont
OVERVIEW:
Paragon is a mixed-use scheme consisting of 20 terraces, 11 apartments, and 2 retail spaces. The property was designed and marketed as high-end luxury living, with each terrace containing its own private elevator and spiral staircase, and split over 4 levels including a rooftop courtyard. The apartment block is again split over 4 levels including a large communal rooftop BBQ and entertaining rea. The retail tenancies both have street front exclusive use areas and grease trap supplied for food production.
CHALLENGE:
When Pillar FM took over management of the building, it was handed over by the builder in an “as new” state, meaning there were a lot of relatively untested assets and facilities, and defects to be dealt with.
STRATEGY:
Pillar documented the state of the building at handover with as much photographic evidence as possible, covering all common property areas, assets, and damage to any areas which could reasonably be considered a defect. We lodged common property defects with the builder as soon as possible, with emphasis on cosmetic or safety issues, and established lines of communication with purchasers, their agents, and eventually their tenants. Pillar also implemented a program of maintenance and a building portal (Mybos) to track and manage an online history of the building.
ADVANTAGE:
Having managed multiple new properties, we understand the intricate details of the inception period of any new building, which we believe is crucial for setting the property up for success. Pillar FM were able to establish a foothold with the builders and build strong relationships with owners as a trusted resource working on their behalf.
RESULT:
Recently, the owners agreed to extend the agreement with Pillar for an additional 3 years, indicating their trust in our management and setting the property on a course for a successful future.
